Sales Representative
Full Time • Altoona
Position: Inside Sales Representative
Location: Altoona, PA
Employment Type: Full-time
Compensation: Base salary + commission
About Us:
Lawn Doctor is a trusted provider of professional lawn care services, dedicated to helping our customers achieve and maintain healthy, beautiful lawns. With a focus on customer satisfaction and environmentally responsible practices, we serve both residential and commercial customers.
Job Summary:
We are seeking a motivated and results-driven Inside Sales Representative to join our team. This role involves engaging with both new and existing customers to promote our lawn care services, upsell additional solutions, and ensure customer retention. The ideal candidate is a skilled communicator who thrives in a fast-paced environment and has a passion for providing exceptional service.
Key Responsibilities:
Location: Altoona, PA
Employment Type: Full-time
Compensation: Base salary + commission
About Us:
Lawn Doctor is a trusted provider of professional lawn care services, dedicated to helping our customers achieve and maintain healthy, beautiful lawns. With a focus on customer satisfaction and environmentally responsible practices, we serve both residential and commercial customers.
Job Summary:
We are seeking a motivated and results-driven Inside Sales Representative to join our team. This role involves engaging with both new and existing customers to promote our lawn care services, upsell additional solutions, and ensure customer retention. The ideal candidate is a skilled communicator who thrives in a fast-paced environment and has a passion for providing exceptional service.
Key Responsibilities:
- Customer Acquisition: Reach out to prospective customers through inbound and outbound calls, emails, and online inquiries to generate new sales.
- Customer Retention: Engage with existing customers to renew services, upsell additional packages, and address concerns to ensure loyalty.
- Needs Assessment: Listen to customer needs and recommend tailored lawn care services that address their specific challenges and goals.
- Sales Goals: Consistently meet or exceed individual and team sales targets.
- CRM Management: Maintain accurate and up-to-date records of customer interactions, sales activities, and service agreements in the CRM system.
- Product Knowledge: Stay informed about the company's lawn care services, pricing, seasonal promotions, and best practices to confidently answer customer questions.
- Collaboration: Work closely with the field service team and customer service representatives to ensure seamless service delivery and customer satisfaction.
Required Qualifications:
- Minimum of 1 year of experience in inside sales, telemarketing, or a similar role (lawn care or home services experience preferred).
- Minimum of 1 year of experience meeting or exceeding sales targets.
- Minimum of 1 year of experience working with sales CRM software like SalesForce, Hubspot, Jobber, or ServiceTitan.
- Strong interpersonal and communication skills, with the ability to build rapport quickly.
- Comfortable handling objections and turning challenges into opportunities.
- Proficient with MS 365 applications
- Valid Driver's License
- Clean Driving Record
- High school diploma or equivalent; additional education or training in sales is a plus.
Compensation and Benefits:
- 5% Commission on all New Sales
- Excellent Medical, Dental, and Vision Benefits
- 401K Saving Plan with Employer Match Contributions
- Flexible Spending Account
- Optional Life Insurance Plan
Why Join Us?
• Competitive base salary with uncapped commission potential.
• Opportunities for career growth and development within a supportive team environment.
• Ongoing training and resources to enhance your sales skills and product knowledge.
• A positive work culture that values your contributions and celebrates success.
• Competitive base salary with uncapped commission potential.
• Opportunities for career growth and development within a supportive team environment.
• Ongoing training and resources to enhance your sales skills and product knowledge.
• A positive work culture that values your contributions and celebrates success.
Earn up to $70,000 - $75,000 annually through a combination of base wage and commission
Compensation: $22.00 per hour
Our Franchisees Need People Like You
Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.
Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.
Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
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Competitive Compensation
Flexible Schedules
Enjoyable Workplace Culture